We Fight for Fairness
Contact: 1.800.661.3708
Member Services

How to get help at work

1
Get the Facts

Investigating a problem or potential grievance begins with speaking to your shop steward and doing some research. You can read your collective agreement online or search the Member Resource Centre to learn more about your rights at work. The Union Fact Sheet is another resource to help you and the steward as you investigate the issue.

UFCW 1518
2
Raise the issue with management

Work with your shop steward to determine if an informal meeting with management might resolve the issue. The Steward Handbook contains many suggestions on speaking with management and presenting your issue.

UFCW 1518
3
Contact the member information line

After you have spoken with a shop steward, filled in a union fact sheet, and attempted to resolve the issue with management, contact the Member Information Line at 1.800.661.3708. The Member Information Line can connect you with a union representative to discuss the issue and determine if a grievance should be filed on the issue.

UFCW 1518
Get Help

Pension & Benefits

Pension Plans

Current and retired members can find a range of valuable information about their pension or contact the plan at 1.888.345.8329.

Health care members covered by the Municipal Pension Plan (MPP) can access information about their pension here or contact the plan at 1.800.668.6335.

Members covered by the Canadian Commercial Workers Industry Pension Plan (CCWIPP) can access information about their pension or contact the plan at 1.800.387.3181.

Health Plans

Safeway Members
Health & Welfare Trust Phone: 1.888.310.1318 ext #3381

Overwaitea Food Group Members
Phone: 1.877.643.7200

Health Care Members
Phone: 1.888.275.4672

For all other workplaces, please consult your collective agreement for information on your workplace benefits.

Dental Plans

UFCW 1518 Dental Division
Phone: 1.888.818.3368

Health Care Dental Plan
Phone: 1.888.275.4672

For all other workplaces, please consult your collective agreement for information on your workplace benefits.


Steward Resources

The shop steward is a critical link in our union and a key resource for members. As a steward, you make the collective agreement come to life by helping your co-workers implement their contract and defend their rights on a daily basis.

Shop Steward Handbook
Health and Safety Handbook
Union Fact Sheet

The Member Resource Centre can also help you when looking for answers to questions about your workplace collective agreement.


Healthcare Resources


Education

Classroom Workshops

Shop Steward Fundamentals

Dates for Summer and Fall courses TBA

Shop stewards are the face of the union at work and a key resource for members. Learn what it means to represent your union in today’s complex and demanding work environments. Designed for new stewards, or stewards who have not yet received shop steward training, this two-day course reviews the basics of collective agreement administration and interpretation; grievance handling, union-management meetings, member engagement and advocacy. Gain more knowledge about your important role as a shop steward in the workplace while enhancing your understanding of worker rights and union representation. For more information contact reception@ufcw1518.com.


Online Learning

UFCW 1518 members and their dependents can access a variety of free online courses through the UFCW Canada webCampus program. Here are some of the courses popular with our members; visit webCampus for an extensive listing of offerings

Computing

ABCs of Computing
This course covers the basic concepts of computing, as well as popular applications and typing. Participants will learn about the basic functions of a computer, while gaining a greater knowledge of computer software and hardware. Find more information and register here.

Internet 101
Created for those who want to know just the essentials, this course provides you with enough knowledge to have fun while learning different techniques that will assist you when “surfing the net”. Find more information and register here.

Internet Safety
The Internet is a great tool and fountain of information, but it can be a dangerous place if you are not careful. There are many reasons that you need to use the highest security measures while on the Internet in order to keep yourself and loved ones safe. It doesn’t matter what age you are, learn what you need to protect yourself, your family and your children from Internet stalkers as well as safeguard your personal information online. Watch a preview of the course. Find more information and register here.

Labour Relations

Advanced Stewarding
Unions couldn’t survive without their stewards: they are our advocates in the workplace. But being a union steward is not an easy job. This course provides you with the tools you will need to listen, communicate, educate, and defend your fellow co-workers in dealing with management and during elections, meetings, and collective bargaining. You will learn to identify and resolve grievances, as well as how to police the collective agreement. Find more information and register here.

Fear & Intimidation in the Workplace
A workplace can only remain functional when those who operate within it find a way to respect each other. This course alerts us to what a poisoned work environment consists of, what we can do to combat it, the various ways our dignity is harmed and how it affects all those in the workplace. Find more information and register here.

Proud to be Union: Welcome to UFCW!
The union movement is the largest arm of the human rights movement. However, this strength is only realized as members understand their value and worth. This course is designed to provide answers to many of the questions people have about unions and democracy at work. Watch a preview of the course. Find more information and register here.

Occupational Health & Safety

Critical Incident & Post Traumatic Stress Disorder
Accidents may cause people to over react. This course will review techniques for how to identify a stressful situation, how to control reactions, and how to put in place stress-busting strategies to guide you through what could be a very ugly situation. Find more information and apply here.

Health & Safety Level 1 – Part 1
Workers expect to stay alive while earning a living, thus there is a need for health and safety in the workplace: it’s what keeps us safe. This course reviews the reporting of accidents, the long-term effects of exposure, and the impact an accident can have on a worker’s life. Find more information and register here.

Health & Safety Level 1 – Part 2
In the pursuit of a healthier and safer work environment, this course covers topics such as: toxic substances, physical states of matter, sound and vibration, principles of control, and various pieces of legislation. You learn that no risk on the job is acceptable. Find more information and register here.

Skills Development

Pharmacy Assistant – Part 1
The skills required to be an effective Pharmacy Assistant include a basic knowledge of mathematics, computers and reading comprehension. This course introduces you to the code of ethics, the three drug schedules, and the importance of confidentiality. Watch a preview of the course. Find more information and register here.

Pharmacy Assistant – Part 2
This course focuses on the areas foundational to everyday work in most pharmacies. You will learn the difference between important versus urgent, effective versus efficient, the importance of priorities, methods of receiving prescriptions, measuring/converting/calculations, directions/dispensing, and the various drug plans that exist. Watch a preview of the course. Find more information and register here.

Workplace Math Skills
Almost every sector that UFCW Canada members work in – from food retail to health care to warehousing – requires math skills. This course will help you strengthen your math skills and feel more confident in your ability to perform everyday arithmetic. Find more information and register here.


Scholarships

At UFCW 1518 we believe strongly in the importance of lifelong learning and encourage all of our members to pursue their interest in education, whether for personal growth or professional development. We are proud to support our members by offering a variety of scholarships for those attending, or planning to attend, post-secondary school in British Columbia. Good luck!

UFCW 1518 & Overwaitea Food Group Diversity Scholarship (members)

Founded on the belief that we are stronger together, this scholarship supports respectful and positive work environments by promoting diversity awareness. Successful applicants demonstrate their commitment to developing strong, healthy and mutually beneficial relationships with the diverse communities we serve. It is open to UFCW 1518 members with at least one year of service with Overwaitea Food Group, and their dependents, who are pursuing a post-secondary program.

Up to 10 scholarships worth $1000 each are awarded annually. Find more information on the Team Member Information Site.

UFCW 1518 & Overwaitea Food Group Diversity Scholarship (non-members)

The Overwaitea Food Group offers this scholarship to all Canadian citizens in communities served by UFCW 1518 members and the OFG, at any stage of their post-secondary education. Successful applicants demonstrate an extraordinary commitment to diversity awareness in their schools and communities. Up to 10 scholarships worth $1000 each are awarded annually. Find examples of past recipients. Apply here.

UFCW Canada & Beggs-Dowling-Mathieu Scholarship

Named in honour of three past leaders of UFCW Canada – William Beggs, Fred Dowling, and Roméo Mathieu – this scholarship supports members and their families pursuing full-time studies at an accredited post-secondary institution in Canada. You don’t need to be an A+ student – you just need a passion for learning! Eighteen scholarships worth $1000 each are allocated by region across Canada annually. Find more information here. Apply here.

UFCW Charity Foundation Scholarship

Since 1958, the UFCW Charity Foundation has distributed more than $2 million in scholarships to members and their families. Past winners have gone on to make significant contributions to society in areas like the law, public service, medicine, business and teaching. Many have returned to UFCW as staffers, organizers and community activists who advance our values and mission. Six scholarships worth up to $8,000 each are awarded annually to students who have graduated from high school, have their GED, or will be graduating this spring. Find more information here. Apply here.

Columbia Foundation Lifelong Learning Scholarships

The Columbia Institute is committed to lifelong learning that benefits all segments of society. That’s why it supports adult learners interested in re-training and skills upgrading. The David Podworny Memorial Scholarship, valued at $1,000 per year, is intended for those studying or planning to study telecommunications trades and labour studies at accredited public institutions in British Columbia or Washington State. Find more information and apply here. The Dennis McGann Bursary is a one-time bursary, worth up to $1,000, for those studying or planning to study communications who demonstrate a commitment to the issues affecting working people. Find more information and apply here.

Canadian Centre for Occupational Health & Safety Dick Martin Scholarship

This scholarship honours the memory of Dick Martin, a tireless health and safety advocate and a pioneer of workplace health and safety in Canada. Worth $3000, this CCOHS national scholarship is available to any student enrolled full-time or part-time in occupational health and safety-related studies at an accredited post-secondary institution in Canada, including mine safety, occupational or industrial health and safety, industrial hygiene, safety management or other related safety degree program. Find more information and apply here.

Retail Meat Program - Thompson Rivers University

In partnership with Thompson Rivers University, UFCW 1518 offers members full tuition and partial living expenses to attend the Retail Meat Cutting Program. This nine-month program trains members to take up employment as a meat cutter and join a thriving industry that is always seeking talented and dedicated workers. For admission information, contact Corey Davison at 250-828-5351 or cdavison@tru.ca.