Safeway working to correct Peoplesoft payroll issues

UFCW 1518 has been advised by Safeway that the company has been working hard to address and correct errors that have resulted from Safeway’s Peoplesoft payroll software program.

Safeway has told the union they have re-developed and re-designed the Peoplesoft program over the last 4 months since it became clear that the previous efforts to patch the payroll program had not been able to address the problems union members continued to have with their payroll records.

Most recently, union members have had issues with their sick bank records, ATO, and vacations, and Safeway has been implementing the following solutions.

Sick bank accruals and payments

Safeway has been rebuilding its Peoplesoft program with respect to recording sick time.

Adjustments to sick time accruals were reflected on paycheques dated May 28, 2010 for those employees whose balances had been incorrect.

Employees whose balances had been adjusted received a letter from Safeway in the May 29th mailbag with a detailed weekly breakdown of hours that had been accrued and the corrected hours.

Missed payments for sick time taken were paid on paycheques dated June 3, 2010. 

On May 29th, 2010, employees received a letter from Safeway in advance of payment, indicating the corrections for sick time requests.  A detailed breakdown was attached. 

Payment adjustments for the Annual Sick time payout were to be on paycheques dated June 10, 2010. These employees received a letter at the time of payment showing the original payment and the correction.

Safeway points out the following issues are still outstanding:  Employees that were on WI, WCB, or other leaves since the roll-out of Peoplesoft need to be reviewed to determine the accuracy of their sick time accruals. Should adjustments be required, these employees can expect the same information as below by the end of July 2010 at the latest.  There are 1,350 Local 1518 members in this group.  

ATO

Adjustments to ATO accruals were reflected on paycheques dated May 28, 2010, for those employees whose balances had been incorrect.

Employees whose balances were adjusted received a letter in the May 31st mailbag including a detailed weekly breakdown of hours that had been accrued and the corrected hours.

Vacation

Approximately 170 employees had vacation balances reset to zero – all their vacation requests will be handled manually to ensure payment. Balances will be re-populated by pay advice dated June 17. 

Vacation entitlements are being reviewed for an additional 200+ employees to ensure the balances are correct.  These employees’ records are being looked at as a result of the recent sick-time review.  Should adjustments be required, there will be further communications to all the concerned parties.

Employee Contacts

Safeway members are encouraged to contact their Human Resources Advisors if they have further questions or concerns.  The contact information for Human Resources Advisors was included in the letters members would have received from Safeway.

Union members should feel free to contact their Union Representative with any outstanding concerns about payroll issues.